We stand behind every Gorilla Mat with our 100% satisfaction guarantee. If you're not completely happy with your purchase, you can return or exchange it within 60 days of your order date.
If you're not happy with your mat, contact us within 60 days and we'll email you a prepaid return label. Once the mat arrives at our returns center, we refund the full price minus the return shipping cost. No restocking fees. If the return is our error, return shipping is free.
Reply to your order confirmation or email us with your order number and we'll email you a prepaid return label.
Please include your name, order number, and a brief note so we can take care of you quickly.
Please clean your mat, roll it up with the logo facing out (dots facing in), secure it with the two Velcro straps, and place it in the carry bag before shipping.
Mats received dirty or damaged during return shipping may incur additional fees.
Allow up to two weeks for your refund. This includes return shipping time, processing, and initiating the refund to your original payment method.
All Gorilla Mats are backed by a lifetime warranty against manufacturing defects, including delamination, crumbling, soft spots, and material separation. If your mat has a defect, contact us and we'll make it right at no cost to you.
Please note: Our yoga mats are designed for barefoot, bodyweight workouts. Our exercise mats are designed for shoes, weights, and high-impact training. Damage from using a mat outside its intended purpose (such as shoes or weights on a yoga mat) is not covered under warranty, nor is normal wear from extended use.
Not sure which mat is right for your workout? Contact us at hello@yogorillamats.com and we'll help you pick the right one.
Yo Gorilla Mats is a brand of Profect LLC, 1072 Casitas Pass Rd, Suite 295, Carpinteria, CA 93013.