Privacy policy

Last updated: September 14, 2026

This Privacy Policy describes how Yo Gorilla Mats, a brand of Profect LLC (the "Site", "we", "us", or "our"), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from yogorillamats.com (the "Site") or otherwise communicate with us (collectively, the "Services"). "You" and "your" mean the person using the Services, whether as a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

Information we collect directly from you

• Contact details including your name, address, phone number, and email address.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, and security questions if you create an account.
• Shopping information including the items you view, put in your cart, or add to your wishlist.
• Customer support information including the information you choose to include in communications with us, for example when you send a message through our contact, warranty, or ambassador forms.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). We use cookies, pixels, and similar technologies to collect Usage Data, which may include device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Shopify, which hosts our Site and supports our online store;
• Our payment processors, who collect payment information (for example, bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with products or services you have requested;
• Our analytics and advertising partners (for example Google Analytics and Google Tag Manager), our reviews provider (Judge.me), and our affiliate program provider (Affiliatly), each of which may set cookies or pixels when you use the Services.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.

How we use your personal information

• Providing products and services. To process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges, or warranty claims, create and manage your account, arrange shipping, and facilitate returns and exchanges.
• Marketing and advertising. To send marketing, advertising, and promotional communications by email or text message if you have signed up for them, and to show you advertisements for our products. You can unsubscribe at any time using the link in any marketing email.
• Security and fraud prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you create an account, you are responsible for keeping your credentials safe.
• Communicating with you. To provide customer support, respond to warranty and support requests, and improve our Services.

Cookies

Like many websites, we use cookies on our Site. We use cookies to power and improve the Site and the Services (including remembering your actions and preferences), to run analytics and better understand how visitors use the Site, and to help tailor advertising. Most browsers automatically accept cookies; you can choose to remove or reject cookies through your browser controls. Removing or blocking cookies can affect your experience on the Site, and some features may not work correctly. For more information on how Shopify uses cookies, see https://www.shopify.com/legal/cookies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping);
• With business and marketing partners to provide services and advertise to you;
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations;
• With our affiliates or otherwise within our corporate group;
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We do not sell your personal information for money. Some of our advertising partners' cookies may be considered "sharing" for cross-context behavioral advertising under certain state laws; see "Your rights" below for how to opt out.

User generated content

The Services may enable you to post product reviews and other user generated content. If you choose to submit user generated content to any public area of the Services (including reviews collected through Judge.me), that content will be public and accessible by anyone. We are not responsible for the privacy of any information you choose to submit through the Services.

Third party websites and links

Our Site may provide links to websites or other online platforms operated by third parties, including Amazon.com. We are not responsible for the privacy or security of those sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and by users of those platforms.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under 13. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit, so we recommend that you do not use insecure channels to communicate sensitive or confidential information. How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements. Order records are retained for as long as needed to honor our lifetime warranty.

Your rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information:

• Right to access / know: to request access to the personal information we hold about you, including details about how we use and disclose it.
• Right to delete: to request that we delete personal information we maintain about you.
• Right to correct: to request that we correct inaccurate personal information.
• Right of portability: to receive a copy of your personal information and, in certain circumstances, to have it transferred to a third party.
• Right to opt out of sale or sharing: to direct us not to "sell" or "share" your personal information for targeted advertising. You can also enable Global Privacy Control in your browser, which we honor where required.
• Managing communication preferences: you can unsubscribe from promotional emails at any time using the link in the email. You will still receive transactional emails about your orders.

You may exercise any of these rights by emailing us at hello@yogorillamats.com. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before responding, and you may designate an authorized agent to make requests on your behalf. If you are unhappy with our response, you can contact us or, where applicable, your local data protection authority.

California residents

Under the California Consumer Privacy Act, California residents have the rights described above. In the preceding 12 months we have collected the categories of personal information listed under "Information we collect" for the purposes described in this policy. We do not sell personal information for money and do not knowingly collect personal information from consumers under 16.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at hello@yogorillamats.com or write to us at:

Profect LLC (Yo Gorilla Mats)
1072 Casitas Pass Rd, Suite 295
Carpinteria, CA 93013
United States