Your lifetime warranty is already active.
Thanks for choosing Yo Gorilla Mats. Your exercise mat or yoga mat is covered against manufacturing defects for as long as you own it. Nothing to register: your order is your proof of purchase.
Lifetime warranty
- Covers
- Manufacturing defects
- Registration
- Not needed
- Proof
- Your order number
So, how is the mat?
Loving it?
We are a small family business, and nothing helps other people find us more than your review. It takes about a minute.
Write a review on Amazon (opens in a new tab)
Bought here? Review it on the exercise mat or yoga mat page.
Something not right?
Tell us first. A defect, a shipping problem, the wrong size, anything. We reply within one business day and make it right.
Or email hello@yogorillamats.com.
Your lifetime warranty.
Every mat we make is covered against manufacturing defects for as long as you own it, whether you bought it here or on Amazon.
Just hang on to your order number.
- Bought on Amazon113-1234567-1234567Under Your Orders on Amazon.
- Bought here#19323GMIn your order confirmation email.
What's covered
- Manufacturing defects, such as layers separating or the surface crumbling, for as long as you own the mat.
- One replacement per purchase: the same mat, or a comparable one if yours is out of stock or no longer made.
What's not covered
- Normal wear and tear, including scuffs, fading and small surface marks
- Cuts and punctures
- Pet damage, such as claw marks or chewing
- Sun or heat damage
- Damage from bleach or harsh cleaners
- Shoes or weights on a yoga mat. Yoga mats are barefoot only.
How a claim works
- Tell us what happened. Use the form below, with your order number.
- Send photos of the problem. We decide each claim from the photos, so a clear close-up helps.
- We make it right. A covered defect gets a replacement at no cost to you, and you don't ship the old mat back.
First week with your mat.
Feels slippery at first?
That is the normal break-in period. Wipe it down with a few drops of dish soap in warm water, or leave it somewhere it gets walked on for a week or two.
Shoes and equipment
Exercise mats are built for shoes and equipment without sharp edges. Yoga mats are for bare feet only. Very heavy equipment can leave an imprint.
Cleaning
A microfiber towel after each session. For a deep clean, non-bleach dish soap in warm water and a soft brush, then let it air dry out of direct sun. Make sure both sides are fully dry before rolling.
Storage and sliding
Roll it with the included straps and lean it in a corner or slide it under a bed. On thick carpet, rug anchors keep it from creeping. To join two mats, mat seam tape works well.
Need help or have a warranty claim?
Tell us what is going on and we will get back to you within one business day. If it is a defect, we will ask for a quick photo and take care of the rest.
Prefer email? hello@yogorillamats.com
One more thing: would you leave us a review?
Every honest review helps another family, gym or studio decide. Thank you for being a Yo Gorilla Mats customer.
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